Customer Success Manager

As a Customer Success Manager (CSM), you will be responsible for maintaining customer satisfaction and loyalty. You will work alongside your fellow CSMs to ensure that AssureHire clients are happy and well-cared-for.

Responsibilities:

  • Act as the primary liaison for clients throughout the entire customer lifecycle.
  • Set up and handle business reviews with clients.
  • Build in-depth relationships with clients to understand their business goals.
  • Represent clients in collaborations with internal stakeholders to ensure customer issues are being addressed.

Requirements:

  • Excellent verbal and written communication skills.
  • Strong time-management skills.

Perks:

  • We are a growing, thriving company with a progressive culture focused on a healthy, fun and fulfilling workplace.
  • Fun Fridays with catered food.
  • Medical, dental, and vision coverage.
  • Stock options.
  • Fitness and device stipends.
  • Paid training, sick leave, and vacation time.

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