Search Specialist

As a Search Specialist, you will process data from services such as criminal record checks, credit inquiries, government databases, and other services. Successful Search Specialists are energetic and self-motivated with extreme attention to detail and the ability to work independently and problem-solve.

Responsibilities:

• Coordinate county clerk, statewide, abuse registry, and various other services.
• Quality control of submitted applicant forms to meet state/federal requirements.
• Handle Personally Identifiable Information confidentially and responsibly.
• Contact applicants and clients through written and verbal communication for specialized consent forms, additional information or other follow-up.
• Process incoming faxes, mail, and email which includes international documentation, applicant consent forms, and criminal results.
• Follow up on agency, court, and office communication for status updates.
• Convert information provided from physical to digital format with extreme attention to detail.

Requirements:

• Expert computer skills (Internet Searches, Database Lookups).
• Outstanding verbal and written communication skills, excellent problem-solving skills.
• Ability to manage multiple priorities using time management and organization skills.
• Team player with the ability to work with a wide variety of people in local and remote locations.
• Ability to work overtime when required.
• Bilingual (Spanish) a plus.
• High School Diploma or GED required.

Perks:

• We are a growing, thriving company with a progressive culture focused on a healthy, fun and fulfilling workplace.
• Fun Fridays with catered food.
• Medical, dental, and vision coverage.
• Stock options.
• Fitness and device stipends.
• Paid training, sick leave, and vacation time.